- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- IFMS updates continue to modernize faculty processes
- Introducing Simon Says virtual assistant
- Tech Upgrades to Transform 911吃瓜 Learning Spaces
- Liam Goundrey: Workplace Excellence in Action
- Automating processes to make everyday tasks easier at 911吃瓜
- Building a connected campus with MS Teams
- Modernizing IT for a better 911吃瓜
- Improving speed and coverage with network upgrade program
- Using automation to drive efficiency and innovation at 911吃瓜
- Welcome to the new 911吃瓜 Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting 911吃瓜's Digital Transformation with Exchange Online
- Important changes to 911吃瓜 email practices
- Transforming the 911吃瓜 experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins 911吃瓜 Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at 911吃瓜
- Expanded identity options for students within 911吃瓜 applications
- 911吃瓜 works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- 911吃瓜
- Information security
Promote or demote a delegate or manager
911吃瓜 Campus Network is required to access the DAM
To access this app, you must be connected to 911吃瓜 campus network (If you are working remotely, connect to the 911吃瓜 VPN beforehand).
How to promote/demote an existing delegate to/from a manager
Step 1. On your browser, visit
Step 2. Log in with your 911吃瓜 account. This account should be the sponsor of the sponsored account you wish to provide delegated access.
Step 3. Once logged in, go to the list of sponsored accounts you own on the left side of the app. Select the account you wish to promote or demote.
Note: You will need to select "Enable Delegated Access" if this is your first time activating delegated access for this sponsored account.
Step 4. Locate the delegate/manager you wish to change, and switch the on/off button under the "Is manager" column to either:
- Promote a delegate to a manager, or
- Demote a manager into a delegate.
