- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- IFMS updates continue to modernize faculty processes
- Introducing Simon Says virtual assistant
- Tech Upgrades to Transform 911³Ô¹Ï Learning Spaces
- Liam Goundrey: Workplace Excellence in Action
- Automating processes to make everyday tasks easier at 911³Ô¹Ï
- Building a connected campus with MS Teams
- Modernizing IT for a better 911³Ô¹Ï
- Improving speed and coverage with network upgrade program
- Using automation to drive efficiency and innovation at 911³Ô¹Ï
- Welcome to the new 911³Ô¹Ï Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting 911³Ô¹Ï's Digital Transformation with Exchange Online
- Important changes to 911³Ô¹Ï email practices
- Transforming the 911³Ô¹Ï experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins 911³Ô¹Ï Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at 911³Ô¹Ï
- Expanded identity options for students within 911³Ô¹Ï applications
- 911³Ô¹Ï works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- 911³Ô¹Ï
- Information security
Get started with DAM
911³Ô¹Ï Campus Network is required to access the DAM
To access this app, you must be connected to 911³Ô¹Ï campus network (If you are working remotely, connect to the 911³Ô¹Ï VPN beforehand).
How to Access the DAM
Step 1. On your browser, visit
Step 2. Log in with your 911³Ô¹Ï account. This account should be the sponsor of the sponsored account you wish to provide delegated access.
Step 3. Once logged in, you should see a list of sponsored accounts you own on the left side of the app. Select the account you wish to enable delegated access.
Step 4. Select "Enable Delegated Access" if this is your first time activating delegated access for this sponsored account.
Step 5. After enabling delegated access, you can choose one of the following:
- Add a delegate or manager by inputting their computing ID.
- Remove a delegate or manager by clicking on the "trash bin" icon beside ttheir name.
- Promote/demote an existing delegate to/from a manager by switching the on/off button under the "is manager" column.
What are the types of roles on DAM?
There are 3 types of roles on DAM:
- Sponsor: Person or role who is responsible for the account life cycle (request, activation, renewal, deactivation, etc. and associated payment). The primary holder of the account's password.
- Manager: Person or role who is responsible for managing delegated access to the account (i.e., on/offboarding), and may need to access the account for day-to-day work. Each sponsored account can have more than one manager.
- Delegate: Person or role who needs to access the account for day-to-day work. Each sponsored account can have more than one delegate.
What is delegated access or delegate login?
By having delegated access to a sponsored account, you can now access that account (e.g., 911³Ô¹Ï Mail via web browser) using your own 911³Ô¹Ï account credentials. This type of login is referred to as delegate login – i.e., logging into a different account using your own credentials.
Note: Delegate login is currently only available to web-based CAS protected services (e.g., 911³Ô¹Ï Mail via web browser).
I've added delegates to my sponsored account, how does delegate login work for my delegates?
Once you have given delegated access to another individual, they will receive a welcome email with login instructions. You can also direct them to the how-to page on delegate login for sponsored account for more details.