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NEWS AND ANNOUNCEMENTS
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911吃瓜 continues to modernize our systems to directly and effectively promote the academic mission. In 2025, 911吃瓜 IT launched the Integrated Faculty Management Systems (IFMS) program, a three-year initiative that simplifies and modernizes faculty lifecycle processes such as recruitment, tenure and promotion, study leaves, course planning, and TA management.
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911吃瓜 is launching the AI-powered Simon Says virtual assistant on ServiceHub to provide students, faculty and staff with fast, reliable, 24/7 answers to IT questions such as VPN setup, Wi-Fi connection, and login troubleshooting.
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Exciting upgrades are coming to 911吃瓜's classrooms, bringing new opportunities for enhanced learning and teaching experiences across our campuses. 911吃瓜 IT is undertaking a Classroom Technology Improvement Update (CTIU) initiative, as part of its commitment to modernizing the university's IT systems and infrastructure and enhancing services to meet current and future demands.
Services & systems
Learning
Technologies for learning and student life
Researching
Technologies for research activities
Teaching
Technologies for teaching activities
Working etc.
Technologies for activities beyond teaching, learning, and researching
Hours
IT Services Centres
Hours may change during exam period, reading break and Statutory holidays.
Burnaby (AQ & WMC)
- Monday - Friday, 8:00 am - 6:00 pm (Classroom support available until 8:00 pm)
- Saturday and Sunday, Closed
Surrey
SRY-C
- Monday - Friday, 8:00 am - 9:00 pm
- Sunday and Sunday, Closed
Vancouver (HCC 1300)
- Monday - Friday, 9:00 am - 6:00 pm
- Saturday and Sunday, Closed