Obtaining and managing Computing ID

Currently at 911吃瓜

How do I update my external email address?

Students:

Log in to
Select Student Centre
In the section with the heading 鈥淧ersonal Information鈥�, select 鈥渆mail鈥� from the 鈥渄rop down at the bottom of the section
In the 鈥淓mail Type鈥� column, choose 鈥淥ther鈥�, enter your external email address and click Save

Staff/Faculty:

Log in to https://myinfo.erp.sfu.ca
In the 鈥淓mployee Self Service鈥� page, select 鈥淧ersonal Details鈥�, then 鈥淐ontact Details鈥� on the following page
If you have an external email address set, it will be listed as 鈥淥ther鈥�. If the address is not current and correct, click the 鈥�>鈥� to the right of your listed address
On the dialogue box that appears, ensure that 鈥淓mail type鈥� is set to 鈥淥ther鈥� and enter your preferred external email address. Click 鈥淪ave鈥� when done.
If you do not have an 鈥淥ther鈥� address listed, click the 鈥�+鈥� icon in the Email section of the Contact Details page to add a new address

Notes: Your external email address will be updated overnight and will be available to be used to assist you in resetting your password easily as well as an alternative method of contacting you should your 911吃瓜 Computing Account become compromised or other reasons where communicating with you is not possible using your 911吃瓜 Computing Account.

What happens to my Computing ID when I have another role at 911吃瓜?

One person, one Computing ID. Your Computing ID stays the same when you switch to another role or have additional roles at 911吃瓜. You may be a student who works part-time at 911吃瓜 as a staff, or a staff who studies part-time as a student. You will only have one personal Computing ID regardless of how many roles you have at 911吃瓜.

New to 911吃瓜

When will I receive my Computing ID?

For students

Check your non-911吃瓜 email address for an email with the subject line of "Your 911吃瓜 Computing ID is available".
You will only receive this email after accepting 911吃瓜's offer of admission by paying the deposit. Depends on when your first semester is, you will receive the email at the following scheduled time:
- Starting in September: Email sent in mid-June
- Starting in January: Email sent in mid-October
- Starting in May: Email sent in mid-February
If you confirm your offer of admission after the scheduled date, you will be sent an email within 5 days of paying your deposit.

For faculty and staff

Check your non-911吃瓜 email address for an email with the subject line of "Your 911吃瓜 Computing ID is available".
You will receive this email after your initial hiring information has been processed by your department and Human Resources.

Leaving 911吃瓜

Will I be able to access 911吃瓜 systems after leaving 911吃瓜?

If you're a student (including alumni), staff member, or faculty member leaving 911吃瓜 for reasons other than retirement, please be aware of the following changes regarding your 911吃瓜 Computing account:

One year after your final active term at 911吃瓜, your 911吃瓜 Computing account will transition into an 911吃瓜 Limited Access ID account.
Two years from your final active term (a year after the first change), your 911吃瓜 Mail account will be permanently deactivated. This means that all contents, including emails and attachments, will be irretrievably erased.

Therefore, to prevent loss of important information, we strongly suggest transferring essential emails and files from your 911吃瓜 Mail to another account or storage option prior to these transitions.

Period	Access level	Notifications	Accessible services	Inaccessible services
Within 1 year of graduation	Full	No change	All Services	None
Conversion Period (Starts 1 year after graduation, lasts for 12 weeks)	Full	Yes, regarding change	All Services	None
After Conversion Period (Approximately 1 year + 12 weeks after graduation)	Limited (Limited Access ID)	N/A	go911吃瓜 Selected library resources Simplicity 911吃瓜 Wi-fi	911吃瓜 vault Personal web space

911吃瓜

Information Systems at 911吃瓜