- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- IFMS updates continue to modernize faculty processes
- Introducing Simon Says virtual assistant
- Tech Upgrades to Transform 911³Ô¹Ï Learning Spaces
- Liam Goundrey: Workplace Excellence in Action
- Automating processes to make everyday tasks easier at 911³Ô¹Ï
- Building a connected campus with MS Teams
- Modernizing IT for a better 911³Ô¹Ï
- Improving speed and coverage with network upgrade program
- Using automation to drive efficiency and innovation at 911³Ô¹Ï
- Welcome to the new 911³Ô¹Ï Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting 911³Ô¹Ï's Digital Transformation with Exchange Online
- Important changes to 911³Ô¹Ï email practices
- Transforming the 911³Ô¹Ï experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins 911³Ô¹Ï Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at 911³Ô¹Ï
- Expanded identity options for students within 911³Ô¹Ï applications
- 911³Ô¹Ï works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- 911³Ô¹Ï
- Information security
Keeping your Computing ID secure
1. Never ever share your Computing ID or password
Your 911³Ô¹Ï Computing ID will be disabled if it's discovered that your account has been compromised or suspicious activity has been detected. Your 911³Ô¹Ï Computing ID and password is assigned specifically to you. Its usage should never be shared with anyone else.
2. Create a secure password
Recommended methods for creating a password
- Combine the first letters and punctuation of a phrase. For example:
The phrase: Hail the Gophers, they're my heroes!
The password: HtG,tmh!
- Link two short misspelled words with other characters. For example:
The original words: Big Ten
The password: Byg,Tyn!
Things to avoid
Generally, avoid any information anyone else may know.
Avoid any word or series of words in any dictionary of any language, including any prefix, suffix, etc.
Avoid any personal information, such as social insurance number, names of relatives, birthday, names of pets, license plate number of your car, etc.
Avoid any password that someone suggested to you or that you've seen written down.
Avoid any sequence of adjacent keys on the keyboard, for example, "Qwerty".
Things to include
Some of these rules are enforced by the system when you create a password.
Be as long as possible.
Be easy to remember.
Check out the recommended methods for creating a secure and easy-to-remember password.
3. Log out on public computers
To prevent accidental or deliberate use of your account by others, never leave a computer unattended while you are logged in. Ensure that you log out on public computers after you are finished, including those in 911³Ô¹Ï computer labs.
4. Remember: 911³Ô¹Ï will never ask you to provide or confirm your Computing ID or password
Never give your 911³Ô¹Ï Computing ID and password to anyone under any circumstances. If you receive an email asking you to confirm your Computing ID and password, simply delete the message. Do not reply or click on any links within the message, no matter how official the message appears to be.
Learn more on protecting yourself from phishing messages