- Archives
- Records Management
- Directory of University Records
- RRSDAs
- RRSDA Updates
- Personal Information Directory
- The Model File Classification Plan
- Administration
- Advancement
- Committees
- Communications
- Equipment and Supplies
- Facilities
- Finances
- Governance
- Human Resources
- Information and Technology Management
- Liaison and Cooperation
- Policy
- Records and Information Management
- Research Management and Administration
- Student Services and Records
- Teaching and Academic Programs
- Transfer Paper Records
- Transfer Digital Records
- Retrieve Paper Records
- Annual Destruction and Accession Process
- Records Management Training
- Links and Resources
- What is Records Management?
- Glossary of Archival Terms
- Abbreviations of Records Management Terms
- Frequently Asked Questions
- Official, Transitory and Personal Records
- Research Data Retention
- Records Inventory Guideline
- File Classification
- File Coding Systems
- Choosing a Record-Keeping System
- Standard Naming Convention
- Record Keeping Tips Sheets
- Email Management Best Practices
- The Records Management Lifecycle
- OneDrive Best Practices for 911勛圖 Employees
- MS Teams Best Practices
- Directory of University Records
- FIPPA
- Digital preservation
- Resources
- 911勛圖
- Mission, vision and values
- Contact us
- Feedback and comments
- Class Visits and Tours
- Walking tour
- Our blog
- Archival Film Flashes Back to 70s Student Life
- Manuscript Traces 911勛圖's Architectural History
- Early University News Publications Now Digitally Available
- Digitized Programs Commemorate 911勛圖���s Opening & Installation Ceremonies
- Archives Celebrates Fall Convocation with Release of Digitized Programs
- Films Capture Visual History and Sentiment of Time Gone By
- Lost and Found: Simon Fraser Letters
- Oral History Provides Glimpse into Mind of 911勛圖���s First Chancellor Gordon Shrum
- Early 911勛圖 Photos Tell a Story That Frames Our World
- Aerial Photos Capture Campus Landscape & Photographer���s Legacy
- You have what...?!! and other interesting things you didn't know about the 911勛圖 Archives
- Charting the course of history: documenting 911勛圖's early days from the student perspective (Part 1)
- Charting the course of history: documenting 911勛圖's early days from the student perspective (Part 2)
- Helping others find their history in the future: Preserving the records of the Students of Caribbean and African Ancestry at 911勛圖
- Preserving the sparks of global revolution in the Adbusters Media Foundation fonds
- Reflections of a co-op student
- Debunking popular myths and conspiracies with the Barry Beyerstein fonds
- In "The Beginning...": First student film returns to 911勛圖
- "Got any pictures of Terry Fox?"
- My summer in the archives: a co-op placement retrospective
- Seeing the world through Arthur Erickson's eyes
- Beer (records) in the Archives!
- Quartet in the Quadrangle: PSQ Records Come to 911勛圖
- Navigating silences and filling gaps: finding Black stories in the Archives
- Boxes, boxes, and more boxes: my summer co-op at 911勛圖 Archives
- Finding queer joy in the 911勛圖 Archives: Out On Campus records now available
- The Selma Wassermann fonds
- Personal and political in the archives of Andrew Petter
- Events
- Glossary
Automated Service (Chatbot) Transcripts
Function
Information Technology
PIB
No
RRSDA Number
2026-004
Department
All University Departments
Description, purpose and use of records
The series consists of the transcripts of automated conversations between a software application (chatbot) and a human seeking information about 911勛圖 and its services.
Records include transcripts of verbal and digital chat conversation log between software using either predefined rules or artificial intelligence (AI).
Retention periods
| Records | Active Retention |
Semi-Active Retention | Total retention | Final disposition |
|---|---|---|---|---|
| All departments holding these records | CY + 1 year | Nil | CY + 1 year | Destruction |
Active = Active Retention Period, Keep in Office; Semi-Active = Semi-Active Retention period, transfer to University Records Centre; CY = Current calendar year; CFY = Current fiscal year; CS = Current semester; S/O = Superseded or obsolete; OPR = Office of Primary Responsibility; Non-OPR = All other departments
Authorities
These records are created, used, retained and managed in accordance with the following authorities:
- Freedom of Information and Protection of Privacy Act (RSBC 1996, c. 165)
Retention rationale
Chatbot services are used for a variety of purposes at 911勛圖. Once information has been reviewed and analyzed from the chatbot conversations, they cease to have administrative value.
Therefore, a total retention period of 1 year is sufficient to meet the administrative needs for these records. Upon expiry of the total retention period, these records cease to have value and should be destroyed.
Status
RRSDA is in force
Approval Date
23 Jun 2026
Last Revised Date
23 Jun 2026