Contact us
911³Ô¹Ï's Financial Aid and Awards Advisors can respond to your questions about government-issued student financial assistance, as well as questions you may have about 911³Ô¹Ï-based bursaries, scholarships, awards and other funding opportunities.
General Contact Details
General inquiries: fiassist@sfu.ca
U.S. Direct Loan: usloans@sfu.ca
Open Scholarship: faawards@sfu.ca
Phone: 778 782 6930
Graduate students inquiries
For questions about Graduate scholarships and awards, connect with your Department or the Faculty of Graduate Studies.
Mailing address
Financial Aid and Awards
MBC 3200
8888 University Drive
Burnaby, BC V5A 1S6
Canada
Drop-in Advising (Zoom)
Hours of operation:
Monday to Friday
1:30 PM - 3:30 PM
Current Students
If you're a current student and have an 911³Ô¹Ï computing ID, sign in through Advisor Link to book an in-person or virtual advising session with an Advisor from your success team.
Future Students and Alumni
If you're a future student or an 911³Ô¹Ï Alumni, submit your Financial Aid and Awards questions to our team by email, or come to a virtual, drop-in advising appointment.
Other Student Services
Some services are not managed by Financial Aid and Awards. For questions regarding the following topics, please contact the appropriate 911³Ô¹Ï office listed below.
Tuition, Payment Plans, and Refunds
For questions about tuition fees, payment plans, and refunds, connect with Student Accounts.
Enrolment, Transcripts, and other Official Documents
Contact Registrar and Information Services via LiveHelp for quick questions regarding go911³Ô¹Ï, enrolment, academic dates and deadlines, tuition, University policies and regulations, transcript requests, 911³Ô¹Ï ID cards, form completion and custom letters. Sign in using your 911³Ô¹Ï computing ID through a secure connection.
Phone: 778 782 6930
Fax: 778 782 4969