PASSES AND SINGLE-SESSION DROP IN POLICIES
Refunds & Transfers
Passes are non-refundable within 5 days of the pass start date.
Exceptions may be considered with a valid medical note or with Manager approval.
Passes are non-transferable.
Refund requests follow 911³Ô¹Ï Recreation’s general Refund Policy unless otherwise stated.
911³Ô¹Ï Recreation reserves the right to modify or cancel programs as needed, including due to low registration, unforeseen circumstances, or conditions that make any such activity unsafe.
Single-session drop-ins are non-refundable and non-transferable.
Pass Activation & Usage
Passes have a defined start and end date; access is only valid within this period.
Members must pre-register for all classes included in their pass.
On-site registration is available on a first-come, first-served basis when space permits.
Member Registration
Class registration opens 1 week prior to the class date.
Registration closes 15 minutes after the class start time.
Cancellations
Members must cancel their class registration at least 1 hour before the class start time.
911³Ô¹Ï Recreation reserves the right to review and suspend pass or membership privileges in cases of excessive cancellations or no-shows.