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Removing Concerning Comments

Step 1: Reporting
Any individual (e.g., instructor, Chair, or administrator) can submit a student comment for review by emailing cesurvey@sfu.ca with the course name, semester and concerning comment.

Step 2: Review and Decision
The Associate Vice-President, Learning and Teaching (AVP-LT) will review the comment and determine whether it should be removed. This decision will be guided by the following policies:

The AVP-LT may consult with relevant campus units as needed, including:

  • Learning Experiences Assessment and Planning (LEAP)
  • Human Rights Office (HRO)
  • Office of Student Support, Rights and Responsibilities (SSRR)
  • Safety and Risk Services (SRS)
  • Health and Counselling

Step 3a: Comment Retained
The AVP-LT may determine that the comment does not meet the threshold for removal and is within the participant���s right to express, even if strongly worded or critical.  The decision and rationale will be shared with the reporting party.

Step 3b: Comment Removed
If the comment is found to be disrespectful, discriminatory, or to contain exclusionary undertones or stereotypes, it will be removed. If a participant���s response is removed from the survey, they will receive a confidential email from LEAP explaining the decision. The goal of this communication is not to penalize expressions of limited perspective, but to encourage greater reflection and personal growth.